Access: Service Providers
Overview: Basics on entering submitting backflow test reports, adding a new facility, and adding a new assembly.
- Video Timing Key
- Navigating to the Test Reports Tab
- Entering a Test Report
- Entering a New Facility Location
- Entering a New Assembly
Video Timing Key
Want to skip ahead? Check out the timestamps of the topics covered in this video, below.
- Submitting a Test Report: 0:01
- Checking the Status of a Test Report: 3:28
- Submitting a Fail/Pass Test: 3:43
- Adding a New Facility Address: 3:57
- Adding a New Assembly: 4:41
Navigating to the Test Reports Tab
To get to the Test Reports Tab, go to the left side of your screen and select Test Reports on the navigation panel.
Entering a Test Report
To enter a test report, click on the Test Reports tab on the left side of the screen, then click the green New Test Report button at the top right.
Type in the address of the facility where the assembly is located or enter the assembly serial number.
Pro Tip: You can type in a partial address and/or location name and your results will still appear!
Pro Tip: If you are unable to find your device by serial number search, try search by location before creating a new device!
Now click the green magnifying glass to complete your search. This will bring up all available assemblies at this location.
Next, click on the assembly that you want to submit a test for and click Continue to Service Provider Selection.
Pro Tip: If you don’t see the assembly you’re looking for, refer to the “Entering a New Assembly” section of this guide.
Select the service provider that you worked with to complete this test, the tester that completed the test, and select the appropriate test kit.
Confirm the location and assembly information is correct and click Next.
Fill out the Test Data form and click Next.
Confirm that the Test Summary and Tester Info data is all correct and click Submit & Save to submit your test, or click Save so you can come back and finish entering later.
Confirm that all information you’ve entered is correct by clicking Yes.
When the test is submitted, you’ll be taken back to the Test Report screen, and the status of Pass or Fail (determined by the system validation) will be listed under the Result column of the Test Report Table.
**Please Note: Each water organization has their own unique test form based on their local requirements. Because of this, your test form differs from the one in this example.
On each page of the test report entry process, you'll see a paperclip at the top right corner of the screen. Clicking this will allow you to attach documents that are applicable to that section of the test report.
To attach your file, click Choose File and find the file on your computer that you're wanting to attach. Then select the drop-down menu to choose what field you want your file associated with. Finally, you'll click Upload to attach the file.
Entering a New Facility Location/ Assembly
If the address of the facility you’re searching for isn’t showing up, click Create a New One below the search fields.
Follow the same steps above to complete your backflow test submission filling in all necessary location and assembly information.